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Inside Look: Commercial Banker Development Program

Recent graduates and soon-to-be-graduates considering a career in commercial banking have an excellent opportunity to fast-track their career with Citizens Bank’s Commercial Banker Development Program (CBDP). This program helps members acquire the technical and personal skills that will help build a long, successful career at Citizens Commercial Banking.

Get to know some of our current CBDP members to learn more about how you can become a Citizen while giving your career a distinct advantage right out of college.


Sarah Baich

College: Mercyhurst University
Major: Accounting

Why did you choose the CBDP?
I enjoyed my internship with the bank, and the top executives had nothing but high praise for the Commercial Banker Development Program. It is great that we are getting real-world training and experience in many areas of the bank.

If you could have lunch with anyone, who would it be and why?
I would want to have lunch with George Washington, because he was an intelligent and effective leader.

Favorite meal?
Italian food, particularly chicken parmesan and vodka pasta

What do you do when you aren’t working?
I like to play tennis and keep up with my favorite TV shows.


Haley Boyce

College: Boston College
Major: Psychology

What song would be a good theme song for your life?
“Hakuna Matata”

Why did you choose the CBDP?
Citizens’ Commercial Banker Development Program is an amazing learning opportunity for me since I graduated from BC with a liberal arts background. I’ve always been interested in finance and really enjoyed the business classes I was able to take at BC, so I’m very excited to have a full year of in-depth training ahead. I also had a great experience as a summer intern at the bank last year and am excited to be back full-time.

Special skills?
Skiing, cooking and baking

If you could have any job other than commercial banking, what would it be and why?
I would love to work for a travel guide company and review resorts and restaurants in different countries.


Madison Burns

College: College of the Holy Cross
Major: Economics and Mathematics

What are one or two things about you that people may not know or expect?
I have a twin, and I am allergic to the sun.

What are you going to do with your first paycheck?
Buy concert tickets

Why did you choose the CBDP?
As a graduate of a liberal arts college, I thought a training program would be beneficial for me to learn career-specific skills that would launch my career in banking. The Commercial Banker Development Program provides us with knowledge, experience and exposure to many aspects of the bank and its executives that will be invaluable to us in our careers. I chose Citizens Bank specifically because of its reputation and its focus on the community and its customers.

Favorite place you've traveled?


Andrea Byrne

College: UMass Lowell
Major: Economics and English

Favorite college class?
“Engineering an Argument.” I accidentally signed up for this engineering class, but it was one of the most challenging and interesting of my four years of school.

Why did you choose the CBDP?
I knew the program would be the best option for me upon graduation from college. I was excited to learn more about Citizens and grow my banking career at the place where I had interned for two summers. I love the people I have worked with at the bank, and I believe this is a progressive and open environment for learning. I wanted to broaden my horizons and gain skills in credit analysis so I could add value to the bank.

Favorite saying?
“Things do not happen. Things are made to happen.”

What is your pet peeve?
Slow walkers


Fred Fang

College: Bentley University
Major: Finance

Why did you choose the CBDP?
I chose the CBDP for the extensive credit training and exposure to the different lines of businesses within the bank. So far this program has given me the opportunity to learn credit risk analysis as well as improve my accounting. I’m also very blessed to work with such a great group of peers and network with senior leaders at the firm who are willing to help me grow and develop both professionally and personally.

Special skills?

If you could have any job other than commercial banking, what would it be and why?
Professional tennis player. I enjoy traveling the world, and tennis is a passion of mine.

Favorite word?


Brooke Levine

College: College of the Holy Cross
Major: Mathematics

What are one or two things about you that people may not know or expect?
I’m half Greek, and I bleed purple.

Why did you choose the CBDP?
In addition to learning the background knowledge and skills necessary to fulfill my role as a credit analyst, I also hope to use this opportunity as a way to expand my network and learn more about the banking industry as a whole. The program exposes us to so many different areas of the bank and gives us the opportunity to meet and speak with senior management. During our first few days here, we had a variety of presentations given by top senior managers, who all encouraged us to ask questions and emphasized they were excited to have us joining the bank. I thought it was remarkable that they not only took time out of their busy day to speak with us, but also stressed the value in our roles.

What would be a good theme song for your life?
“My Wish” by Rascal Flatts

Favorite meal?
Ice cream